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Device & Patient Tech Support

Our tech-support-as-a-service offering, "Your Digital Health Concierge" means that you spend more time on patient care, while we provide your patients with personalized technical support.

Call Center

Experienced professionals

Our team has expertise with device issues, error codes, and typical patient issues. We offer assistance with both device setup and troubleshooting.​

Multi-channel communication

We can provide support under your brand by email, text, 1-800 phone line, and even video. We also have priority access to RPM manufacturers for higher levels of support.

Industry-leading reliability

Timely and reliable support of multiple devices, and patients with different backgrounds, needs, and languages. Same-day resolution and industry best SLAs.


Learn how Impilo can support your team

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